Petside · Accessibility

Accessibility Statement

Last updated: March 14, 2026

Our Commitment

Petside is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to achieve this goal.

We believe everyone deserves the chance to live well with a pet, and we work to ensure our platform is inclusive and accessible to all users.

Conformance Status

Our current accessibility compliance level

WCAG 2.1 Level AA
Partially Conformant

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Petside is partially conformant with WCAG 2.1 Level AA, meaning that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.

Level A

Fully Conformant

Level AA

Partially Conformant

Accessibility Features

Features implemented to enhance accessibility

Keyboard Navigation

  • All interactive elements are keyboard accessible
  • Skip navigation links to bypass repeated content
  • Visible focus indicators on all focusable elements
  • Logical tab order throughout the application
  • No keyboard traps - users can always navigate away

Screen Reader Support

  • Semantic HTML structure for proper document outline
  • ARIA labels for interactive elements
  • Live regions for dynamic content updates
  • Descriptive alt text for all images
  • Clear form labels and error messages

Visual Accessibility

  • Color contrast ratios meet WCAG AA standards (4.5:1 minimum)
  • Dark mode support for reduced eye strain
  • Support for browser zoom up to 200%
  • High contrast mode support
  • No reliance on color alone to convey information

Motion & Animations

  • Respects prefers-reduced-motion browser setting
  • No auto-playing content without user control
  • Animations can be paused or disabled

Touch & Mobile

  • Minimum touch target size of 44x44 pixels
  • Responsive design for all screen sizes
  • Support for screen magnification
  • Gesture alternatives for all interactions

Technical Specifications

Technologies used to build an accessible experience

Petside relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
  • CSS (Cascading Style Sheets)
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Methods

How we evaluate and maintain accessibility

Petside assesses accessibility through the following methods:

  • Automated testing: We use axe-core and Lighthouse for automated accessibility audits on every code change
  • Manual testing: Regular keyboard-only navigation testing and screen reader testing
  • External evaluation: Periodic third-party accessibility audits
  • User feedback: Continuous monitoring of accessibility-related feedback

Testing Tools Used

axe DevTools
Lighthouse
NVDA
VoiceOver
WAVE

Known Limitations

Areas where we are working to improve

Despite our best efforts to ensure accessibility of Petside, there may be some limitations. Below is a description of known limitations and potential solutions:

Feedback & Contact

We welcome your feedback on accessibility

We welcome your feedback on the accessibility of Petside. Please let us know if you encounter accessibility barriers:

We try to respond to accessibility feedback within 2 business days.

Additional Resources

Learn more about web accessibility