Sub-Processors
Third-Party Sub-Processors
Petside uses the following third-party service providers ("sub-processors") to help deliver our services. Each sub-processor processes data only for specific purposes and is bound by data protection agreements.
Data Protection
Last Updated: December 17, 2025
Supabase Inc.
Database, Authentication, and File Storage
Data Processed:
- User accounts and profiles
- Pet profiles and photos
- Messages and conversations
- Match data and preferences
- Authentication credentials (hashed)
United States / European Union
Standard Contractual Clauses (SCCs)
Stripe Inc.
Payment Processing
Data Processed:
- Payment card information
- Billing address
- Transaction history
- Subscription status
United States
Standard Contractual Clauses (SCCs) + PCI-DSS Compliance
Vercel Inc.
Website Hosting and Content Delivery
Data Processed:
- IP addresses
- Access logs
- Browser information
- Page requests
United States / European Union
Standard Contractual Clauses (SCCs)
Resend Inc.
Transactional Email Delivery
Data Processed:
- Email addresses
- User names
- Email content
- Delivery status
United States
Standard Contractual Clauses (SCCs)
Functional Software Inc. (Sentry)
Error Tracking and Performance Monitoring
Data Processed:
- Error stack traces
- Device information
- Browser type and version
- User actions leading to errors (breadcrumbs)
United States
Standard Contractual Clauses (SCCs)
Upstash Inc.
Rate Limiting and Caching
Data Processed:
- Session identifiers
- Request counts
- Rate limit status
European Union
EU Adequacy (Data remains in EU)
Typesense Inc.
Search Functionality
Data Processed:
- Pet profile search index
- User profile search index
- Community post index
European Union
EU Adequacy (Data remains in EU)
Sub-Processor Change Notifications
How we notify you of changes to our sub-processors
We will provide at least 14 days advance notice before authorizing a new sub-processor to process your personal data. Notifications will be sent via:
- Email to your registered email address
- In-app notification
- Updates to this page
You may object to the engagement of a new sub-processor within 10 days of notification by contacting us at privacy@pet-side.com.
Related Documents
Questions about our sub-processors?
privacy@pet-side.com